FAQ

HOW LONG IS IT BEFORE I GET MY CATS JACKET ?
Once we receive payment, your cats measurements and confirmed print choice, then there is, a processing time of 5 business days, before your order is posted out.

HOW DO THEY SECURE ?
To make your adjustable walking jacket secure, line up carefully the length and width of the hook and loop (Velcro), this is what is securing your fur baby into their jacket, so please take your time utilising as much of the hook and loop as possible, pressing together firmly to allow the hook to embed deeply into the loop, this should be a firm fit, but at the same time, a comfortable fit. The neck area should allow for up to two fingers, to slip between the jacket and neck area, our XL walking jackets, also come with side release buckles.

HOW DO I PLACE THE JACKET ONTO MY CAT ?
Always start by gently placing the jacket onto the back of your cat, then place strap around the neck to hold it in place, while you firmly secure the under belly area, then go back to secure and adjust the neck strap.
 
If this is the first time in using our walking jackets, we recommend that you allow your fur baby to slowly adjust to wearing their new jacket, by putting it on inside the home and allowing your cat to get used to wearing it, along with getting used to the sound of the Velcro being opened and closed, this will help with the successful use of the product, please supervise your fur baby at all times, as this product is not to be used at any time unsupervised by an adult, if your fur baby goes low to the floor after placing their walking jacket on, do not be alarmed, as this is normal, once they get used to its feel , this will soon change.

HOW DO I WASH THE JACKET ?
Washing : We recommend spot cleaning first and foremost or gentle hand washing and line drying in the shade, please keep your hook and loop together, in the secured closed position when washing, this helps to reduce lint and fur building up in the hooks, that may be floating around in the washing and rinsing water.

Dry all metal attachments and embellishments thoroughly, remove any removable embellishments prior to cleaning.

Ironing: Use caution. Warm iron. Do not iron directly over or around the Velcro, or any other embellishments, as they can melt.

DO YOU HAVE ANY OTHER TIPS THAT MAY HELP ?
Yes, before each use: Always try to keep the hook and loop clear, by not allowing fur and fluff to build up, as this will reduce the security and strength of the hook and loop, you may have your own method to do this. You can try a firm, not to stiff, bristle brush to gently clear the hook area, even a firm toothbrush is another way to reduce build up, go in one direction when brushing and a lint roller or squidgy to clear the loop area, you can carefully use tweezers and even duct tape to help remove build up.
 
If your fur baby becomes unsettled and starts to try and back out of their walking jacket, release the tension in your lead, this normally stops this action, as tension in the lead, helps with an attempted escape, it is like you holding someone's jacket, while they pull their arms out. Also when walking, try not to walk in front of your fur baby, let them take the lead.

CAN YOU MAKE WALKING JACKETS FOR OTHER BREEDS OF CATS?
While our goal and focus is to the Maine Coon breed of domestic cat, we can custom make our walking jackets to fit other domestic breeds, please contact us to discus further.

CAN YOU MAKE WALKING JACKETS FOR DOGS ?
Sorry no, as there are many great options on the market for dogs already.

If we get a special request from our previous Maine Coon Mayhem customers, then we will certainly look into the possibility of making a walking jacket for their dog.


DO YOU OFFER ANY DISCOUNTS IF I BUY MORE THAN ONE JACKET?
Yes absolutely, please contact us for your 10 % off discount code, when buying more than one jacket in a single sale, before proceeding to the check out.

We also like to thank our loyal customers who repeat buy, with a 10% off of all future jacket purchases, this code will be sent after their first initial purchase with us.


WHY DO I HAVE TO GO ON A WAITING LIST?
If you see that our walking jackets are sold out, this means that we have reached our maximum intake of orders, our products must reach each of our customers within 2 weeks of them placing their order. These jackets are not mass produced cheaply on a production line and then privately labelled, these are carefully and lovingly made by hand, by Michaela, to each clients requirements, so please message us to go onto our waiting list, it is well worth the wait.

 

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